Sustainability Report

Content

1.     About The Report

2.     Facility Introduction and Facility Features

3.      Geographic Awareness

4.     Sustainability Team

5.     Sustainable Management System

6.     Reducing Environmental Impacts

7.     Personnel and Work Life

8.     Social Studies

9.     Cultural Studies

1. ABOUT THE REPORT

Our hotel commits to fulfilling the obligations of the Turkish Sustainable Tourism Program related to sustainability and continuous improvement of the sustainable management system to enhance sustainability performance. The management system is regularly reviewed due to the industry's status, environmental, social, technological, economic, and cultural risks, changes and updates arising from regulations, and policies and systems are updated if necessary. Our "Sustainability Policies" represent our company's commitment in this regard. Therefore, all our orientations will be in line with this intention and direction. Our goal is to transform the principle of sustainability into a "way of doing business" in fundamental areas of our hotel and institutionalize it in corporate memory. The success and continuity of our efforts will be possible only by acting together with our employees, guests, business partners, suppliers, solution partners, and all stakeholders in our immediate environment to disseminate and strengthen this partnership day by day. Employee awareness, opportunities for their involvement, and contribution to development opportunities are highly valued as an integral part of the sustainability approach. In this context, our annual training plans and orientations include topics such as social rights, supporting local employment, preserving natural and wildlife, promoting local historical tourist sites, cultural richness, ecological diversity, energy and water conservation, environmental activities, recycling system, and local resource orientation. Efforts are made to promote the philosophy of sustainability within the operation.

2. FACILITY INTRODUCTION AND FEATURES

HERA HOTEL is located in the Kas district of Antalya. The facility has a total of 46 rooms with a bed capacity of 95. The hotel is seafront with its own beach and offers a magnificent view of the sea and the island of Meis. The hotel is located in the city center and is within walking distance of the general areas. With its green areas, natural beauty, and excellent sea, we offer our guests an unforgettable holiday experience.
In our rooms, equipped with the necessary facilities for our guests' comfort and peace, we provide;

Wireless Internet

TV/Satellite

Mini Bar

safe Box

Tray

Message notification service

Wake-Up Call

Bellboy Service

Luggage Storage

Hair Dryer

Bathroom Hygiene Kit

Central Fire System

Smoke Detector Connected To The Central Fire System

In addition to our rooms, we have a 60-person À la carte Restaurant, Beach Bar, Pool Bar, Turkish Bath, Sauna, Outdoor Swimming Pool, and a guest reading and relaxation area with special menus prepared for our guests.

3. GEOGRAPHICAL AWARENESS

Natural Heritage

Activities

Things To Do In Kaş

Boat Tour

The majority of local and foreign tourists visiting Kaş explore the sunken city of Kekova Island and the natural beauties at specific points by participating in boat tours. The starting point for all boats is Kaş Harbor.

Diving

Kaş, one of the most famous diving centers in the world, is preferred by many instructors for its suitability for diving services.

Paragliding

Paragliding Organization in Kaş is an ideal spot for those who want to fly at an altitude of 650 meters. Starting from the slopes of Mount Asas, it offers views of the blue waters over to the island of Meis. Flight durations vary between 20 and 30 minutes depending on weather conditions.

Canyoning

Kaş Canyon Tours: Formed by the erosion of water through fault lines, Saklıkent Canyon, which forms the border between Antalya and Muğla, is the longest canyon in Turkey and the third longest and deepest canyon in the world, with a length of 18 kilometers. It consists of narrow passages surrounded by rocks, and its average height is 200 meters..

Canoeing

Kaş Canoe Tour: Developed for the purpose of rowing sports, Kayak is known as the Eskimo kayak. It is one of the most enjoyable activities in open waters such as the sea and lakes.

Jeep Safari

Jeep Safari in Kaş: One of the best options to explore nature and history is to embark on a jeep safari journey. Kaş has become an ideal destination for jeep safari due to its natural formations..

Mountain Biking

Cycling Tour in the Taurus Mountains: Explore the unique beauty of the Taurus Mountains by cycling. Ideal for those who want to discover the breathtaking landscapes on two wheels.

Riding

Horseback Riding Training in Kaş: An event organized on Patara Beach, adding a different dimension to the region.

Lycian Way Trips

Lycian Way with its Nature and Unique Landscape: One of the top 10 hiking trails in the world, offering the opportunity to be enchanted by natural beauty and embark on a journey through historical ruins. It is recommended to start the walk from Hoyran or Demre. Evidently, it impresses both local and foreign tourists.

Getting to know and respect the values and traditions of the region we are in, as well as the community living in this geography, is one of our facility's most important missions. Our greatest goals are to contribute to the social, economic, and cultural development of the region in proportion to the respect and value we show for these values.

As a result of all these efforts;

• We support the preservation of local resources and opportunities and ensure their accessibility.

•We ensure the preservation of local culture and traditions, and stand against discrimination based on ethnicity, race, and belief.

•We acknowledge our geographical advantages and differences, and support any activities that promote their introduction.

•We collaborate with the local community to support each other, engage in efforts to preserve historical and cultural assets, and take all necessary measures to prevent the disruption of the natural fabric.

•We continuously strive to contribute to the local economy by providing local employment opportunities and sourcing supplies from the region as an example of our commitment.

4. SUSTAINABILITY TEAM

5. SUSTAINABILITY MANAGEMENT SYSTEM

Our hotel's entire management process forms the basic framework of a Sustainable Management System (SMS) that can be improved and sets forth its policies.
The foundation of our management system is based on risk analysis. Risk analysis is conducted in the areas of environment, natural disasters, society, culture, economy, quality, human rights, health, and safety. If necessary, new topics can also be added.
After the risks are analyzed, we have a crisis management policy and system that determines what to do in case the risks materialize.
The sustainable management system involves the implementation of specific policies in the areas of quality, economy, management, environment, culture, human rights, health, and safety by all employees, setting goals, monitoring whether the goals are achieved, and continuously improving the management processes of the business.
When the set goals are achieved, new goals are determined, and if the goals are not achieved, our goals, policies, and practices are reviewed again. In this way, we strive to ensure continuous improvement.
The state of the industry, environmental, social, technological, economic, and cultural risks, and changes and updates related to legislation are continuously reviewed, and the management system and policies are updated if necessary.

OUR QUALITY POLICY

On the way to achieve our vision;
To keep guest expectations at the highest level and to be a first organization in the sector,
To adopt our founding philosophy to all our staff, to undertake continuous development, trust in the workplace and to keep our guests' expectations at the highest level,
National and international In accordance with legislation and conditions; To provide service by showing the necessary sensitivity with a preventive approach to food safety risks,
To be an exemplary business for all other organizations in our country and to create value,
To achieve this goal by minimizing all risks that may endanger the health, life safety and occupational safety of our guests and staff. Preventing accidents,
Making quality measurable, ensuring continuous improvement of the system and ensuring the unity of our employees and management by setting targets,
As a hotel, creating environmental awareness with our personnel, leaving a cleaner, healthier and safer environment to future generations are our primary quality goals. is between.

OUR SOCIAL RESPONSIBILITY POLICY

We believe that all our employees have the right to work in a healthy and safe environment, under working conditions compatible with human dignity. Our employees are our most valuable asset and ensuring and protecting the safety of our employees is our primary business goal.
Our hotel is always ready to implement the best environmental solutions beyond legal obligations and to support any initiative that will help the development and spread of environmentally friendly technologies and increase environmental awareness. .
We ensure the full and correct use of our employees' personal rights.
We approach our employees honestly and fairly, and we are committed to a non-discriminatory, safe and healthy working environment.
We make the necessary efforts for the individual development of our employees, and ensure their personal and business life. We observe the balance between life.
We manage the environmental impacts that may arise from all our activities with a sense of responsibility.
We strive for the development of our society within the framework of the principle of corporate social responsibility.
We ensure that all our business partners, especially our suppliers, act in the field of social responsibility. We take care to develop approaches to the field and to implement these approaches.
We have taken all precautions for our employees within the framework of occupational health and safety, and we are also sensitive about providing the necessary on-the-job training to our employees within the framework of the annual training program and by experts in their fields.
Turkey's and We are sensitive to the traditions and cultures of the countries in which we operate and comply with all legal regulations..

OUR CULTURAL SUSTAINABILITY POLICY

Presentation of cultural heritage: Our hotel respects the intellectual property rights of its local people. Authentic elements of traditional and contemporary local culture are evaluated in our cuisine, design and decoration.
Artifacts: Our hotel does not buy or sell historical and archaeological artifacts, does not mediate their trade and does not exhibit them.
Promotion of sustainable local gastronomy: Our hotel gives priority to the promotion and consumption of local products. It introduces innovative and creative practices to ensure sustainability in gastronomy in all its activities.

OUR ENERGY POLICY

To protect our world from potential hazards, we are efficiently using our energy and setting goals to reduce our energy consumption.
For this:

We value collaboration with all our stakeholders to create common goals and outcomes in energy management. In these matters, we strive to sustain our interaction with our guests, employees, visitors, and all business partners to collectively achieve a comprehensive level of awareness and consciousness.

We endeavor to research, discover, purchase, and use energy-efficient and suitable products, equipment, machinery, and technological alternatives.

We aim to document our Energy Management System, disseminate it to all departments, update it as needed, review it, and continually improve it.

We assess potential emergency situations such as energy risks or constraints, and plan preventive measures accordingly.

We make a conscious effort to effectively separate our waste at its source, based on groups and hazard classes.

We understand that using hazardous substances and chemicals only when necessary and in the required amounts will not only reduce the negative impact on the environment but also minimize the amount of waste generated,

We contribute to environmental conservation by preferring materials with the "recyclable" and "eco-friendly" labels in the items we procure for our business. We strive to create opportunities for reuse,

We make an effort to use single-use items such as paper, napkins, toilet paper, and packaging only as necessary, aiming to reduce waste in nature,

We store waste in separate areas according to their characteristics, and we ensure proper disposal by delivering them to licensed/authorized companies without exceeding legal storage time limits. We also maintain records of these activities,

We strive to use water, energy, and all natural resources efficiently. We share this sensitivity with our employees, guests, and suppliers.

We measure our environmental management performance, track this data against goals, and work to improve our performance.

We aim to educate our employees on environmental matters and increase their awareness and sensitivity.

OUR ENVIRONMENTAL PURCHASING POLICY

The most important target criterion in purchasing is to minimize waste and ensure continuity in purchasing.
Within this target, goods-reception practices to be implemented in the organization;

When purchasing, products that can be reused, returnable products or organic products that will not create non-recyclable waste will be preferred.

Instead of disposable products and consumables such as cups, forks, and amenities, reusable, refillable, or, if none is possible, products that are least harmful to the environment and recyclable will be preferred.

If the purchase of disposable products and consumables is mandatory (e.g. cleaning materials, stationery products, etc.), the purchase, use and recycling of these products will be carefully monitored and managed.

Products such as disposable plastic bottles, cardboard cups and packaged products in the rooms will be gradually removed,
determining targets for ending practices such as bagging used food products and other materials, and monitoring and reporting the process of compliance with these targets will be discussed in management review meetings.

It is important to avoid unnecessary packaging during procurement. Reusable glass and metal products will be preferred over paper and plastic cups, plates, forks, spoons, PET bottles for water, etc.

The amount of plastic waste to be generated will be reduced by purchasing frequently used materials (e.g. surface cleaners) in larger sized packages instead of small sized packages.

We prioritize the use of products that do not harm nature or the environment in the production of necessary goods and materials. Preference will be given to recyclable and eco-labeled products.

Especially for wood, paper, fish, other food items, and products from the wild, we will prefer environmentally certified products and suppliers.

Where certified products and suppliers are not available, the origin and methods of growth or production
will be taken into account.

We will avoid suppliers that jeopardize the existence of plant and animal products.

We will prioritize environmentally certified products in our selection of goods.

All goods (materials, raw materials, finished and semi-finished products) supplies and purchases will be made from suppliers who comply with the Food Laws and Regulations, the Ministry of Agriculture and Forestry, the Ministry of Health, the Public Health Law, and regulations, and who possess the necessary documents according to TSE Hygiene and Sanitation Systems, and their products with relevant certifications in accordance with purchasing standards.

Purchases will be made from local vendors within a 100 km radius to support local fair trade.

Purchases will be made from local companies that have been subject to the approved supplier company list and necessary inspections.

Attention will be paid to ensure that the cleaning, hygiene materials and protective equipment supplied have CE Certificate.

Priority will be given to suppliers who embrace fair trade practices in agriculture for food ingredients.

OUR OCCUPATIONAL HEALTH AND SAFETY POLICY

In order to protect our workplace, employees, guests, and suppliers, and to create a safe working environment with the aim of ensuring continuity;

We adhere to all legal and other obligations regarding Occupational Health and Safety.

We adopt the principle that Occupational Health and Safety, as well as improvement activities, are the shared responsibility of all employees.

We set goals for the participation of employees at all levels in Risk Assessment and Risk Reduction activities.

We aim to achieve the sustainable goal of 'Zero Work Accidents' by continuously improving our Occupational Health and Safety culture.

We share our efforts in the field of Occupational Health and Safety with all our employees and the community to set an example and lead in this area.

WOMEN'S RIGHTS AND GENDER EQUALITY POLICY

We prioritize gender equality in our business.

We ensure the health, safety, and well-being of all our employees without discrimination based on gender.

We support the participation of women in the workforce across all our departments and provide equal opportunities.

We operate with the 'equal pay for equal work' policy, without making any gender distinctions.

We distribute responsibilities in accordance with the principle of equality.

We provide the necessary environment for equal access to career opportunities.

We formulate education policies, supporting the participation of women and increasing awareness.

We create a work environment and practices that maintain a work-life balance.

We provide support for women to be part of company leadership and offer equal opportunities.

We do not tolerate any form of abuse, harassment, discrimination, suppression, coercion, false accusations, etc., against women. We are always aware of the value women bring to the world and our organization, and we support their presence.

CHILDREN'S RIGHTS POLICY

Children are entrusted to us as the future. It is our primary responsibility to recognize them as individuals, respect their rights, and safeguard them against all forms of psychological, physical, commercial, etc., exploitation. To ensure this;

SUSTAINABLE MANAGEMENT SYSTEM PRACTICES

legal compliance,
Our hotel is committed to complying with the applicable laws, legislation and international agreements, keeps an up-to-date list of them, regularly informs its staff about them, and provides the necessary training to the staff.
If asked or requested to be presented, our hotel will provide all necessary permits, certificates and documents to the relevant person. and submit it to institutions.
These documents include Business Opening and Working License, last month's personnel insurance declaration, tax certificate, emergency action plan, personnel training and certificates,

STAKEHOLDERS AND COMMUNICATION

Our hotel provides accurate information to all segments in its promotions. We always use authentic visual materials in promotions. Our hotel maintains transparency and realism in its online platforms, social media accounts, and other printed and written promotional channels, as well as in marketing communication, regarding its products and services. Simultaneously, it openly shares its actions and activities related to policies and sustainability with employees and customers. Our hotel utilizes its website to achieve this.

Accessibility

Our hotel commits to providing accessible tourism services for everyone within its capabilities. It informs customers and stakeholders accurately and transparently about the level of accessibility through its website.

Buying Policy

Our purchasing policy includes policies for local, environmentally friendly, fair trade and efficient purchasing.
Our goods and service sources are monitored by our hotel. We hold meetings with our suppliers at regular intervals. We check their sustainability-related certificates, information and documents.

Local Procurement

When purchasing goods and services, our hotel gives priority to local suppliers, provided that they are of high quality and reasonably priced. For this reason, it regularly inspects its suppliers, updates its supplier list and informs its suppliers. The rate of goods and services received from the local people is measured.
When purchasing goods and services, our hotel also gives priority to fair trade suppliers, provided that the imported products are of high quality and reasonably priced.
Environmentally sensitive purchasing: Our hotel follows an environmentally friendly policy in purchasing. attaches importance to efficient purchasing, energy saving and water saving in order to reduce food and solid waste.
Our hotel gives priority to environmentally friendly products (environmentally labeled products) in its purchases. If there are no environmentally labeled products in the product group to be purchased, it selects the relevant products, production and all other processes from suppliers and manufacturers that do not harm the environment.
In this context, our hotel prioritizes choosing suppliers with sustainability certificates when making its purchases. Example certificates that can be sought from suppliers are documents such as ISO14001, ISO50001, ISO14064, ISO20400.

Efficient purchasing

Our purchasing policy prefers reusable, returnable and recycled goods.
Our hotel also gives priority to bulk purchasing and bulk purchasing. In this way, fewer transportations are made to our hotel and less greenhouse gas emissions are produced.
It is our main priority and preference to avoid unnecessary and excess plastic, nylon, paper, glass and wooden packaging in the products arriving at our hotel.
Purchase of consumables and amenities Disposable products and unnecessary packaging (especially plastic) are avoided when purchasing. The purchase and use of consumables and disposable products are monitored and managed.

Energy And Environment

Energy saving: Our hotel has an energy saving policy. The policy includes regular measurement, monitoring and reduction of energy consumption.
The total energy used in our hotel is measured according to type.
Our hotel determines activities with high energy consumption, plans and implements measures for them (thermal insulation systems, devices with energy consumption classes). choosing low consumption ones, using LED bulbs instead of high energy consumption lighting such as incandescent, etc.). In addition, our hotel uses energy-saving equipment.
Our hotel informs and trains its employees and stakeholders about energy saving.

Water Management And Wastewater

Our hotel complies with all legal requirements and regulations in the use of water.
Water comes from a legal and sustainable source. Our water comes from mains water.
We measure our water consumption. The total water used per guest or per night is calculated and reported.
Water-saving equipment is used in our hotel.

Our hotel informs and guides its employees and stakeholders about water saving. Our hotel uses all its resources to ensure that its wastewater does not harm the environment.
Regulations determined by the local government are followed for the disposal of wastewater. Legal requirements are complied with in this regard.

Food waste and solid waste
Solid waste is separated according to types such as food, recyclable, toxic/dangerous and organic, and recycling and reuse situations are taken into consideration while separating.
Our hotel regularly informs and guides its employees and stakeholders about waste management with various visual and communication materials.
br>In our hotel, solid wastes are separated according to their types and are collected by authorized and licensed companies.
Solid wastes, including food waste, are measured by type. In our hotel, the amount of solid waste per guest or per night is calculated and reported.
Our hotel has also identified activities and risk areas where solid waste generation is high. It plans and implements corrective measures to reduce food waste and waste.
It is aimed that solid waste disposal will not have a negative impact on the local population or the environment. Compliance with the "Zero Waste Regulation" legislation regarding solid waste management is ensured.

6. REDUCING ENVIRONMENTAL IMPACT

Being aware that the natural resources we use, the immediate environment and region we interact with, and the large family we create with our employees have a great impact on our corporate success and the experiences we provide to our guests, we adopt as a management approach to review our responsibilities at every stage. In this regard, we have created an "Environmental Policy" for the protection and continuity of the environment we live in, and we aim to improve our current situation day by day by planning our business processes accordingly and analyzing the results. To achieve this goal;
•             Complies with applicable environmental laws, regulations, legislation and regulations and fulfills all their requirements; We carry out our activities and ourselves by constantly improving ourselves. With the understanding of social responsibility brought by our brand, we have undertaken to take a priority role in raising the awareness and continuity of our internal customers, namely our staff, as well as our guests and local people, and to make and implement decisions in this direction.
•              We add value to each other with a win-win approach by cooperating with our suppliers without compromising on quality, within the framework of the management systems we apply in our facilities. It is of great importance for us to protect the environment, deliver it to future generations in a clean and healthy way, and contribute to the preservation of ecological balance. ; Believing in the continuity of education, we ensure that environmental awareness is adopted not only by our employees but also by our guests, and we contribute to environmental protection projects by cooperating with local governments. ;  It is one of our goals to recycle a large proportion of the waste in question by preventing environmental pollution. Our efforts to comply with current International and National legal legislation and the requirements of the ISO 14001 standard, to minimize the pollution that may arise as a result of our activities, and to use natural resources correctly; to share with our employees, guests, suppliers and society; It is our priority to set targets to ensure continuous improvement and to carry out the necessary research, project planning and implementation on the principle of protecting biodiversity and the efficient use of energy.

7. PERSONNEL AND WORKING LIFE

Staff Participation

In the spirit, the most important resource that makes us who we are is our employees. Being aware of this, issues such as the social and side rights of our employees, performance management, rewards, training and career management, employee safety are always our priority.
Our Human Resources Vision;
Highly motivated, corporate image To create qualified human resources that protect and promote, highlight innovative work, attach importance to service and see their job as a part of a whole, and to be a pioneer in the sector and in Turkey with integrated human resources practices.
Our Human Resources Mission;
- The Institution's To plan and train the human resources that will achieve its goals and strategies, to carry out personnel work and transactions at an optimum level, to have highly self-confident personnel who are specialized in their fields, have the ability to represent the institution and can bring forward new initiatives in their field.
- With human resources management parallel to the business strategies of the group. To provide strategic support to all companies and departments to improve business results, to contribute to the creation of value for all stakeholders by creating and encouraging a high performance culture.
Our employees know what they need to do in our management system and sustainability-related policies and practices. What our employees need to do is defined in writing, communicated to them, and the necessary training and guidance is provided regularly. Trainings on this subject are recorded.
Our employees take an active role in the development and continuous improvement of our management system and sustainability performance.
We review and improve our system in line with the feedback from our employees.

Fair wages
Our employees are informed about the wages they will receive, working conditions, working hours, and when they will receive their wages, etc., before they start working in our facilities.

CULTURAL STUDIES

We are aware of our duty to protect local culture and values.
In this context;
• Cultural Promotion
• Contributing to the Commercial Volume of the Region
• Promotion of Natural and Historical Riches
• Work on the Employment of Local People Our sensitivity in carrying out and participating in activities is at the highest level.

Communication with local people

• Strengthening local employment,
• Increasing local awareness,
• Protecting local resources and opportunities,
• Protecting historical and cultural assets,
• Cooperation in the region,
• Supporting studies that promote the region,
• br>• On the issues of solving important issues and problems that will affect the region, hotel unions, municipalities, regional headmen's offices and official authorities are discussed, needs are determined and joint studies are carried out.